よくある質問
NeeDohについて知っておきたいこと
NeeDohは無毒のドウ状の素材で満たされています。スクイーズには安全ですが、食べないでください！
ぬるま湯と中性洗剤で洗い、自然乾燥させてください。ベビーパウダーを振ると滑らかさが戻ります。
破れた場合は直ちに廃棄してください。中身は無毒ですが、汚れやすくなります。
はい！世界中に配送しています。送料と配送日数はチェックアウト時に計算されます。
Yes! We ship to the United States, Canada, United Kingdom, Australia, New Zealand, and over 60 other countries worldwide. Standard shipping is free on every order.
Every order qualifies for free standard shipping — no minimum purchase required.
Orders are processed in 1–2 business days. Domestic delivery typically takes 3–7 business days; international delivery may take 7–21 business days.
We accept major credit and debit cards via Stripe, and PayPal where available. All transactions are encrypted and secure.
Use our Track Order page with your order number and email, or click the tracking link in your shipping confirmation email.
Unused, unopened items in original packaging may be returned within 30 days. See our Returns & Exchanges and Refund Policy pages for full details.
Contact us immediately at [email protected]. Orders that have already shipped may be returned after delivery instead.
Yes. We sell genuine NeeDoh® sensory toys through authorized channels. NeeDoh is a registered trademark of Schylling.
Yes! Retailers and distributors can inquire through our Wholesale page or contact us with 'Wholesale' in the subject line.