Shipping & Delivery
How we get your NeeDoh to your door.
1Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive an email confirmation when your order is placed and a shipping notification with tracking when your package ships.
2Domestic Shipping (United States)
Standard shipping within the United States generally takes 3–7 business days after processing. We ship to all 50 states including Alaska and Hawaii, plus APO/FPO military addresses and US territories including Puerto Rico, Guam, US Virgin Islands, and American Samoa.
Standard shipping is always free on every order — no minimum purchase required. Expedited shipping options are available at checkout for faster delivery (2–5 business days for most locations).
3International Shipping
We ship worldwide to over 230 countries and territories. Delivery times vary by destination — typically 7–21 business days for standard international delivery. All international orders include free standard shipping.
Customs duties, taxes, and import fees may apply and are the responsibility of the recipient where required by local regulations.
4Tracking
Once shipped, you will receive a tracking number via email. You can monitor your delivery status using the link in your shipping confirmation email or by visiting our Track Order page with your order number and email address. Real-time tracking updates are available for most destinations.
5Shipping Issues
If your package is lost, significantly delayed, or arrives damaged, contact [email protected] within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue.
If you have questions about this policy, please contact us. Our support team is available Monday–Friday, 9 AM–6 PM EST.